New Patients


Please upload your referral by clicking on the “Patient Referral Upload” button below.  Alternatively, referrals can be faxed to (03) 9329 4969 or emailed to  

Once we have received your valid referral and your appointment has been confirmed,  a patient registration form will be forwarded to you via email for you to complete and return prior to attending your or your child’s appointment.  

Note:  There is no need to upload your referral on this page if your GP or referring specialist has forwarded your referral on your behalf.

When attending, please make sure that:

  • You have a valid referral
  • You have Private Hospital Health Insurance Cover – It is a requirement of this practice that all patients are covered with private hospital health insurance.  Those patients who do not have private hospital insurance requiring surgical treatment are advised to seek care through the specialist clinics at The Royal Children’s Hospital (or a more local equivalent)
  • You have completed and returned the Patient Registration form
  • You have all medical imaging with you, either as hard copies or on a disc or a link providing online access

What to expect at your appointment

At your appointment, Associate Professor Donnan may require you or your child to have an X-ray or Ultrasound.  For your convenience, Lake Imaging is available on site at VicOrtho for X-rays.   Ultrasound, CT & MRI facilities are available at Lake Imaging’s North Melbourne location, a short drive from the rooms.  These are private services that do not bulk bill and do not accept health care or pension cards.

Having your X-ray on-site at the time of your appointment  provides an immediate service allowing Associate Professor Donnan to review the images at your appointment without the need for travel or parking anywhere else. 

Patients can be referred to other services if they prefer but in most cases will require a second appointment and the images would not be available immediately.

Associate Professor Donnan may also require you or your child to attend our on-site orthotists for orthotics, splintage, bracing or plaster casts. Orthokids work closely with Associate Professor Donnan’s patients but are a private facility therefore billed separately.

Orthokids are located at the rear of VicOrtho in Chapman Street North Melbourne, Surrey Hills, Moonee Ponds & Frankston,